This Privacy Policy explains how JACREATION LLC collects, uses, retains, and protects information when you use the ZOVA Player application and related services.
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ZOVA Player is a media player application.
We do not host, provide, broadcast, distribute, or intentionally make unauthorized copyrighted media content available through the application.
ZOVA Player does not authorize or encourage users to access, download, distribute, or otherwise obtain copyrighted content without appropriate authorization.
When the application encounters an error, crash, compatibility problem, or other technical issue, we may process diagnostic information such as:
This information is used to diagnose problems, maintain application stability, improve performance, and protect the Services.
If you contact us for technical support, we may collect the information you voluntarily provide, which may include your email address, device information, device identifier where applicable, and details of your request.
We use this information to respond to your request, provide technical support, investigate reported problems, and maintain appropriate support records.
We may use technical logging, crash reporting, and diagnostic services to identify application crashes, errors, compatibility issues, and performance problems.
These services are intended to help us maintain and improve the reliability and security of ZOVA Player.
Where third-party diagnostic or infrastructure services are used, information may be processed by those providers only as necessary to provide their services to us.
We may use collected information for the following purposes:
We do not sell personal information to third parties.
We do not sell, rent, or trade personal information for third-party marketing purposes.
We may share or permit access to information with service providers that assist us in operating the Services, such as:
These providers receive only the information reasonably necessary to perform their services.
We may also disclose information when required by applicable law, legal process, governmental request, or when reasonably necessary to protect our rights, users, property, or the security of the Services.
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, maintaining security, resolving support requests, complying with legal obligations, and maintaining appropriate business records.
Device identifiers and activation records may be retained while an applicable license or subscription remains active or for a reasonable period thereafter where necessary for legitimate operational, security, accounting, or legal purposes.
Support communications may be retained for as long as reasonably necessary to resolve requests and maintain support history.
You may request deletion of personal information associated with your account or device by contacting us at:
We may need to retain certain information where required by law or where necessary for legitimate security, fraud-prevention, accounting, or legal purposes.
We use reasonable technical, administrative, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
ZOVA Player is not directed to children under the age of 13, or the applicable minimum age in jurisdictions where a higher age is required.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us, please contact us at zovaplay.work@gmail.com so that we can review and, where appropriate, delete the information.
ZOVA Player may be distributed through third-party platforms such as Amazon Appstore, Google Play, Apple App Store, or other supported platforms.
Those platforms may independently collect and process information according to their own privacy policies and terms.
Our Privacy Policy does not govern information independently collected by third-party platforms.
We may update this Privacy Policy from time to time to reflect changes to our Services, information practices, or applicable legal requirements.
When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy and publish the revised policy through an appropriate location.
If you have questions about this Privacy Policy, our data practices, or wish to request deletion of applicable information, please contact us:
Operated & Published by JACREATION LLC